How to get your BISP Payment if you have Biometric Failure – Complete Guidance 

There are many women who have questions and issues when they get their BISP 10500 Payment from the stores or camp. The BISP senior person explains the solution for your biometric failure in a very clear and acceptable manner that anyone experiencing this issue during thumbprint verification can use.

How to get your BISP Payment if you have Biometric Failure Complete Guidance

In this article, you will find step-by-step instructions for every method. If your issue persists, you can also find out what additional steps you need to take to get paid. You must, however, confirm your 8171 ehsaas program status online before you can collect your Rs 10500 using the designated method at any nearby shop or camp. 

What should women do if have biometric Failure while receiving payments? | Step-by-step Guidance

Our post will provide you with the complete guidance and different methods for doing your Biometric verification successfully if you have a problem thumping so that you can do any of the steps for receiving your payment by biometric thumb verification.

Visit the following link to view the video message from the BISP official:

What should women do if have biometric Failure while receiving payments Step by step Guidance

Here are some of the best solutions that you can do in the shop or at an ATM.

No 1: Wet or Moisturize your Thumb

A simple and effective solution is to wet your thumb with water or you can also apply cream or moisturizer to it if you face Biometric failure in the first try. The biometric machine cannot recognize your thumbprint if it is dry, so you can moisten your thumb with any cream or moisturizer you like.

Therefore you should carry any cream or water with you to do the above procedure so that you will receive your payment immediately after your Thumb Verification.

To receive your payment immediately after your thumb verification, you should carry any cream or water with you.

No 2: You can do your Verification through other Fingers

In the event that you have tried the first technique and the machine continues to display errors, there is another way for you to complete your biometric verification.

It is possible to use other fingers on your hand. For instance, if your thumbprint did not scan, you can use your first finger. If the biometric machine fails to recognize it either, you can use additional fingers. Taking your time to confirm the biometric verification with every finger allows you to try it eight times from any machine. The retailer must be patient if you do.

There are times when the shopkeeper gets frustrated and shows impatience, so you are left without doing your Biometric verification properly. If this happens to you, you can contact BISP staff directly at 0800 26477 and register your complaint to get your issue addressed as soon as possible.

No 3: Clean the top surface of the Biometric Machine:

Occasionally, when you scan your thumb or finger on the glass of the biometric machine, an error message appears. This can be caused by dust accumulating on the scanner’s surface.

Thus, before scanning any BISP applicants, the shopkeeper or any agent doing your biometric should ensure that the top of the glass surface is cleaned. You must therefore ensure that the surface of the glass on which you are scanning your thumb or other fingers is tidy and clean. 

No 4: Option to visit other Agents for your Thumb Verification

Many Benazir applicants neglect this important step and the agent or shopkeeper does not guide them either.

After following these three procedures, if you still have problems with the biometric verification, you can visit another shop or camp to do it again.

For biometric verification at another agent’s shop, follow these steps:

  • Use your thumb for biometric verification,
  • You can apply some water or cream to your thumb if it doesn’t recognize it,
  • If you are still having trouble, you can use all the other fingers on your hand.
  • To get an accurate result, you must clean the surface of the Biometric Machine’s glass.

These are some of the simple and effective tips that are shared above so that you can easily receive your BISP March payment, but still, if you are facing Biometric failure and are unable to get your payment then follow the guidelines given below.

You can follow these simple and effective tips so that you can easily receive your BISP March payment, but if you are experiencing Biometric failure, follow the guidelines below.

Guidance to Receive Your Payment after Biometric Failure

For women who have followed all of the above steps but have not yet received their 10500, follow these steps:

  • Visit to your nearest NADRA office,
  • Explain your Biometric failure problem to their staff,
  • They will ask you to verify your thumb and fingers at the NADRA office,
  • You need to do your Biometric verification there appropriately.
  • After completing your verification at the NADRA office, you need to wait for a week.
  • After 7 days visit your nearest shop or agent to do your Biometric verification by following the methods explained above.

This method is very effective and will work as your second-time Nadra verification refreshes the store data and you will get accepted immediately by the Machine.

Register your Complaint at the BISP Complaint Portal

You can register your complaint with the BISP Portal Online after following all the above procedures and trying your best to receive your Benazir Income Support Program payment.

It is also possible to register your complaint by calling their official helpline number if you are having trouble doing so through the Internet or when using the BISP online portal:

BISP Online Complaint Portalhttp://complaints.pass.gov.pk
BISP Helpline number0800-26477

Conclusion

For many women, navigating through biometric problems while getting funds from the BISP can be a stressful task. For successful handling of such problems, this article has included detailed instructions and step-by-step solutions. It provides practical methods for overcoming verification challenges, from wetting the thumb to utilizing alternative fingers.

For effective issue resolution, NADRA offices and the BISP portal or helpline are highlighted as options. This comprehensive guide empowers women to navigate payment collection with confidence and ease.

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